Have questions about your Titan? This page contains answers to common questions handled by our support staff, along with other helpful information on the Titan Tankless. Click on the topic you need help with below or feel free to contact us anytime for further assistance.                

• Why buy from us? Shipping times? Warranty?
• Installation Questions? specifications and electrical requirements?
• Why go with a Titan Tankless?
• Return Policy? Need to return your Titan?
• Warranty Questions?
• Ordering your Titan?
• Benefits of a Titan Tankless?

Why go with a Titan Tankless?

Why go with a Titan Tankless?

The Titan Tankless is the modern way to heat water. A Titan will provide you with ENDLESS hot water so if you have 4 guests in your home and each showers one after the other they will all get the same endless hot water. As the unit only operates when you activate your hot water you can save up to 60% on your hot water energy. The unit is about the 80 times smaller than a standard tank so you will save a ton of space! Studies are also showing that old fashioned tank models harbor bacteria, viruses, rust, slime and sediment and this can be very unhealthy as you bathe in this water. This will not occur with the Titan as no water is stored in the unit like a tank model. The Titan Tankless Water Heater has been around for 28 years. The first one ever sold is still in operation in Miami Florida and can be seen on our about us page.  This is the number one selling electric Tankless unit in the nation.

To read further about why you should go tankless please check our site links: why tankless?  Health benefits of tankless units

How does the Titan work and save money? What are the advantages over a tank model?

The Titan operates in an on demand mode meaning it will only use electricity when you activate your hot water and immediately will shut off when you are finished. The hot water you receive will be instant and endless. An old-fashioned tank model has a thermostat and needs to maintain that temperate constantly, even if you are not using it. Very wasteful. It is like starting your car and leaving it idling until you need to use it. A tank model will turn off and on all day thus wasting electricity. In addition when you use your hot water with a tank model, the cold water flows and mixes with your hot water and reduces the temperature as it is being diluted with cold water. Another waste of energy. This will not happen with the Titan! This is a green product that helps the environment and is recyclable.

How much money will I save on electricity?

As the Titan operates in an "on demand" mode it only operates when you use your hot water. A tank model will turn on and off all day so you can save up to 60% on hot water energy. Many Titan customers recoup the purchase costs on energy savings during the first year of use. The amount you save will depend on your hot water usage but typical families have seen big savings.

Do you have gas models?

We only deal in electric models. Gas models can be beneficial but also dangerous with recalls for carbon monoxide poisoning and other issues.